Candidates
Three specialists. Three problems. Pick the one you need filled.
L
Luna
After Hours Receptionist
Calls come in after hours, on weekends, during your busiest times. Right now they're hitting voicemail. Luna answers every single one—qualifies the caller, books the appointment, collects the deposit, and escalates when needed.
- Answers in under 3 rings
- Books directly into your calendar
- Handles objections and FAQs
- Collects deposits
- Escalates complex situations
Handles
- Greeting & qualification
- FAQs & price ranges
- Scheduling appointments
- Deposit/hold collection
- Contact info capture
Hands off to human
- Caller requests manager/provider
- Clinical/legal questions
- Refunds, disputes, complaints
- Aggressive/angry callers
- Outside configured services
Handoff methodBusiness hours → warm transfer to front desk. After hours → capture details, schedule callback, create CRM ticket.
I
Iris
Instant Response Appointment Booker
Messages pile up on Instagram, Facebook, Google, and your website. By the time someone gets to them, the lead's gone. Iris responds instantly, everywhere—8-second average response, real conversation, not templates.
- All channels monitored
- 8-second response time
- Real conversation, not templates
- Books with deposit
- Handoff when needed
Handles
- Omnichannel response
- Lead qualification
- Appointment booking
- Deposit link delivery
- FAQ responses
Hands off to human
- Negotiation or refunds
- Custom/edge-case pricing
- Escalation keywords (“cancel”, “chargeback”, “lawsuit”)
- Complex custom quotes
Handoff methodCreates CRM task + pings staff (Slack/SMS/email) with full transcript and recommended reply.
R
Rex
Database Reactivation Specialist
2,000 leads in your CRM nobody has time to call. Past customers who haven't been back. They're not dead—they just need follow-up. Rex works every contact with personal outreach, real back-and-forth, until they book or opt out.
- Works every contact systematically
- Personal outreach, not mass blasts
- Real conversation
- Books with deposit
- Reports who's ready
Handles
- Outreach sequences
- Follow-up cadences
- Re-qualification
- Standard booking
- Opt-out processing
Hands off to human
- Custom quote requests
- Wants to speak with sales
- Compliance issues
- Sensitive requests
Handoff methodBooks time on your calendar + sends internal brief with context and conversation history.
Compare specialists
Side-by-side on the dimensions that matter to your operations team.
| Luna | Iris | Rex |
|---|
| Specialty | Inbound calls | Multichannel chat | Dormant database |
| Response speed | Under 3 rings | 8 seconds avg | Daily cadence |
| Channels | Voice | IG, FB, Google, web | SMS, email, voice |
| Books with deposit | Yes | Yes | Yes |
| Common handoff trigger | Manager request, legal, aggressive caller | Chargeback keywords, custom pricing | Custom quote, sales conversation |
Different problem?
We might have someone on the bench for it. Let's talk.
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