Engineering + integrations
Phones, SMS, inboxes, calendars, CRMs, webhooks. No duct tape installs. Instrumented from day one.
Calls after hours. Slow replies. A dead CRM. You don't need another tool. You need the work done — consistently, fast, and measured.
A dedicated placement built to do one job: capture and convert conversations.
Integration into your phone/SMS, calendar, CRM, and inboxes.
A management layer (ops + engineering) that tunes performance daily.
Weekly, auditable reporting tied to revenue outcomes.
Positioning is staffing: you're hiring output. The delivery mechanism (AI) is just the "how".
If you already have lead flow, the bottleneck is capture + follow-up. We place a dedicated operator for the leak — then we manage them like an ops team.
A done-for-you deployment with ownership and accountability.
A placement that runs 24/7, with escalation rules when a human is needed.
Integrated into your real systems (calendar, CRM, routing, reporting).
Continuously managed: QA, tuning, and weekly performance reviews.
"Set it and forget it" bots that break under real volume.
Prompt packs or one-off builds you're left to manage.
Generic scripts that don't match your pricing, objections, or routing.
"Another inbox" your team has to remember to check.
Built inside Leadpaths: engineering + sales operators + ops execution. The product is the management layer.
Your team should not become "bot admins". We deploy, integrate, and run the placement. You get output and reporting.
Calls, messages, or dead leads. We run your scenarios and objections. You decide if it fits.
Qualification, objections, booking logic, deposit rules, and escalation paths.
Calendar + CRM + routing + tracking. We instrument the system so you can audit results.
Monitoring, QA, tuning, and weekly reporting. Performance improves over time because it's managed.
BAAs, retention policy, audit logs — scoped explicitly in onboarding.
Most deployments fail because nobody owns performance after launch. We do.
Phones, SMS, inboxes, calendars, CRMs, webhooks. No duct tape installs. Instrumented from day one.
Qualification, objection handling, pricing logic, deposit collection, and escalation rules based on real deal flow.
We review conversations, find failure modes, adjust prompts/workflows, and ship improvements continuously.
Weekly numbers you can audit: answer rate, speed-to-lead, booking, show rate, and lead outcomes.
Call recording disclosures (where required), opt-out flows, and message consent capture designed into the scripts.
Onboarding, updates when your business changes, and iterative improvement when new objections show up.
Pick the leak. We place the operator. Your team gets focus back.
Luna
After-hours inbound calls
Use when
Does
Iris
Instant response across channels
Use when
Does
Rex
Database reactivation
Use when
Does
Not sure which leak is biggest? Audit the last 30 days (calls, inboxes, CRM) and decide with data.
If it can't be measured, it can't be improved. Your weekly report answers: "Is this capturing revenue, or just chatting?"
| Metric | What it tells you | How we move it |
|---|---|---|
| Speed-to-lead | How fast you respond while intent is highest | 24/7 coverage + routing + automation |
| Answer / reply rate | How many attempts become real conversations | Answer logic, channel coverage, follow-up timing |
| Qualification rate | How many conversations become "worth a slot" | Questions, guardrails, objection handling |
| Booking rate | How many qualified prospects commit to a time | Calendar rules, friction removal, deposit flows |
| Show rate | How many bookings actually show up | Confirmations, reminders, reschedule workflows |
| Revenue per lead | Whether lead flow is being captured efficiently | Iteration driven by the weekly report |
Good reporting prevents "bot theater." If the placement can't move bookings and outcomes, it gets fixed or replaced.
If you're skeptical, good. This should be held to the same standard as a hire.
Still unanswered? Book the call — we'll walk it.
We review conversations, find failure patterns (missed objections, routing errors, booking friction), and ship improvements. We also maintain integrations when your calendar, services, pricing, or routing changes.
Precisely defined per candidate. Luna hands off when callers request a manager, ask clinical/legal questions, or become aggressive. Iris escalates on refunds, custom quotes, or keywords like "cancel" or "lawsuit." Rex hands off when prospects want custom quotes or to speak with sales.
Guardrails: constrained knowledge, approved answers, escalation triggers, and "human required" rules. If something is uncertain, the correct behavior is to capture details and escalate — not invent.
Typical: calendar (Google/Outlook), CRM (HubSpot, HighLevel, Salesforce, etc.), phone/SMS providers, webhooks, and inbox channels. The right answer depends on your stack; the deployment step includes an integration plan and test checklist.
You see the placement work on your scenarios before committing. If it underperforms after launch, we tune it. If it still doesn't hit requirements, we replace the placement or unwind — define "requirements" during onboarding so this is objective.
We design scripts and flows to collect consent where required, support opt-out keywords (e.g., STOP), and include call-recording notices where applicable. Your legal/compliance constraints should be captured in onboarding and enforced as guardrails.
Ongoing. The value is continuous management: maintenance, optimization, and reporting. A one-time build decays as your business changes and edge-cases appear.
We'll run your scenarios, show you how the placement handles them, and map the 7-day deployment plan. No deck.